Bestandspflege

TRY OUT OUR NEW APPROACH TO BUILDING MAINTENANCE

B&O is the market leader in Germany for residential building maintenance, looking after 412,000 apartments. We offer you simplified cost structures for routine repair work in all trades. You can choose between fixed yearly square meter rates or automated billing based on the actual services rendered. We offer additional services such as upkeep, remote monitoring, and emergency repairs. Our maintenance staff contact tenants directly and carry out on-site repair work within three days, or immediately if it’s an emergency. We also welcome cooperation with local tradesmen. Tenants can call B&O service centers 24 hours a day.

You can count on B&O to take care of your emergency needs.

SQUARE-METER FLAT RATE

Our flat rates guarantee cost security and transparency, ensuring that you cut down the cost of routine repairs. Advantages include:

  • Long-term contracts
  • Our maintenance staff are proactive, taking action to avert foreseeable damages
  • Automatic documentation of services rendered using tablet PCs
  • Up-to-date information on work performed is available online at any time

INDIVIDUAL PRICING BASED ON SERVICES RENDERED (UNIT PRICE MODEL)

In this pricing model, our maintenance staff carry out services based on standard rates charged by professional tradesmen. The high level of automation and the mobile connectivity of our maintenance staff allow us to generate invoices for each individual service directly from our billing system.

INSURED DAMAGES

In the case of insured damages, B&O bills the insurance company directly. B&O uses an automated and standardized claims processing system specifically designed by B&O for the residential housing and insurance industries.

UPKEEP, REPAIRS, EMERGENCY SERVICE

B&O carries out inspections, and services all types of technical installations. This lowers your costs in maintenance. Our emergency service takes care of any kind of technical problem seven days a week, 24 hours a day.

Watch our service film to find out more.